Frequently Asked Questions

Have Any Questions?

FAQ's

We will send you an email receipt for the charge, and another email confirming that you are on our schedule for the day you picked to have your oil delivered.  

Yes, and you will receive a 5-Cent discount for Cash or Venmo. We will call you to arrange the details.  

Unfortunately, we do not accept checks 

That’s our job to select the company by your location, delivery date and the price. We screen each of our vendors to make sure they are licensed, properly insured and have up-to-date credentials. Once your order is placed, we will send you the company’s details along with their contact information. We provide awesome customer service – if you have any issues with a delivery or placing an order, we would love to hear from you. 

Our selected vendors each have a burner license and the knowledge to start your burner. There will be $55.00 fee to start your burner. Please include this under delivery notes if you need a re-start. 

In most cases we can match you up with a vendor that can deliver same business day. We recommend emailing us to confirm that we can accommodate your emergency.

We will match you with a selected vendor that will automatically deliver for you.

Our SSL certificate is your assurance of data safety and security. Our website meets or exceeds all security standards for processing credit cards and storing personal data. We maintain PCI compliance, which is the credit card industry’s ongoing evaluation and acceptance of our credit card processing standards. Our data entry process is done using secure servers and all data is stored encrypted for your security. No credit card data is stored on our computers or in our database. All credit card information is passed to the credit card processors, via our credit card gateway, which is the standard for credit card security.